All NITEK products provide a high degree of functionality even after the sale of those products is discontinued. An important part of the customer’s investment protection is NITEK’s prolonged serviceability of those products. NITEK is committed to meeting or exceeding the time frames set forth below and will use all reasonable efforts upon notification of obsolescence to do so. To obtain a service quote on a discontinued product contact your local NITEK representative.

A product is labeled “obsolete” when it can no longer be ordered from NITEK. Many products that are labeled obsolete are simply replaced with a newer revision level of the same product. However, some products are named obsolete when their technical capabilities no longer suit the needs of the marketplace (as indicated by order levels), and therefore no further revisions will be available.

Major commercial product obsolescence announcements are communicated to NITEK reseller partners at least 30 days before the effective date through normal vehicles such as newsletters, updated pricelist revisions, and e-mail. The chart below will help to identify obsolete NITEK product and its replacements when available. End-user customers can determine whether products have been declared obsolete by contacting NITEK’s technical support or their Local Nitek Rep.