Location: Birmingham, AL

Job Type: Full-time, Exempt

Reports To: CEO

Schedule: Full Time

Job Description:

The General Manager is an experienced Manufacturing Executive who improves efficiency and increases profits through the strategic and tactical direction production team. This position may require occasional local and overnight travel to trade shows and meetings.

Please note that this job description is not designed to cover or contain comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may have changed at any time or without notice. The ideal candidate should be flexible, possess excellent communication skills, and be able to complete daily responsibilities with limited supervision. Ideally, this person can hit the ground running, will make an immediate impact, and is interested in an extended, multi-year role where they can make a significant contribution to the growth and success of Nitek.

Key Responsibilities:

• Strategic planning and execution to enhance profitability, productivity and efficiency throughout the company’s operations.
• Develop and direct the management of the company’s fulfillment/distribution center that will ensure fast order processing, accurate inventory control, proper and timely receipt/stocking of goods, cost-efficient shipping direct to customers and effective processing of returns.
• Manage logistics, outbound transportation processes and negotiate parcel freight programs.
• Implement improved processes and management methods to generate higher ROI and workflow optimization.
• Develop and direct the management of the customer call center to ensure customer satisfaction, improved call efficiency, low abandonment, increased revenue through promotional programs and improved employee product knowledge and training.
• Implement processes and systems that will generate higher productivity and revenues.
• Ensure that all operational systems are continuously evaluated for proper operation, relevance and utilization.
• Select and maintain order management systems, data warehousing, e-commerce infrastructure and manage Web development.
• Oversee all company telecommunication systems and support.
• Ensure that company is migrated toward technology offerings that will generate higher efficiency, enhanced reporting and tracking capabilities and substantial ROI.
• Interact regularly with executive team and individual department heads to ensure that company’s operational priorities are aligned with total company direction.
• Continually investigate and introduce process improvement measures and presents suggestions to President for consideration.
• Participate in vendor negotiations to ensure product relevance and cost-efficiency
• Proactive on loss prevention
• Actively interacting with Inventory Management and Product availability
• Cash management; overseeing daily duties of accounting functions
• Familiarity with multi-state sales tax; ensuring licenses in place and up to date
• Actively engaged in creating new business
• Ability to help prioritize them projects
• Ability to hold people accountable; manage various personalities and departments
• Oversees all company activities – Hands on

Key Requirements:

• Bachelor’s Degree in Business Administration, Industrial Engineering or related field
• Proficient in Microsoft Office
• Critical thinker with excellent analytical skills and strong problem-solving ability who can manage multiple projects simultaneously and thrives in a fast moving, hands-on environment
• Exceptional interpersonal and communication skills, including writing, speaking and active listening
• High energy level, positive, and enthusiastic
• Ability to lift 40lbs. to 50lbs.
• Basic computer proficiency

Preferred Education and Experience:

• Experience managing a distribution center
• Familiar with GMP
• Familiar with FDA requirements related to dietary supplements

Equal Opportunity Employer

Nitek International LLC is an equal opportunity employer. Nitek is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, age, marital status, national origin, sexual orientation or sexual identity, genetic information, citizen status (except those that do not have the legal right to be employed in the United States), disability, military service, service member, veteran status, or any other basis protected by applicable law. Applicants must be authorized to work in the United States. As part of the selection process this role may require an assessment and professional references to determine suitability. An offer may be subject to financial and criminal background checks.

About Nitek®

Founded in 1983 and based in Birmingham, AL, Nitek® is a leader in the manufacture of data transmission solutions. We produce solutions for all cabling types, including fiber, UTP, and coax, and specialize in high speed, high quality devices and accessories for extended, long distance runs. Our Etherstretch™ devices deliver data and power over UTP and coaxial cabling, empowering customers from any industry to transform their new and legacy infrastructure into high speed, high bandwidth IP networks. Nitek supports virtually any application needing to transmit data, including security and CCTV systems, environmental control equipment, gates and turnstile crowd devices, emergency call boxes, and more. All of Nitek’s products are designed, tested, manufactured, and supported in the U.S., allowing us to provide best in class support, turn round time, and customization for our customers.

Simply stated, Nitek ensures your data gets from point A to point B. More information about Nitek International is available online at www.nitek.net.